How to verify an online pharmacy is legitimate before ordering

Ordering medication online saves time and money, but it only works if the pharmacy is real. Here's what to check before you hit buy.

1. Verify it's licensed in your state

Legitimate pharmacies are licensed by their state boards of pharmacy. Search your state board's website (usually found under health or consumer affairs) and enter the pharmacy name. If it doesn't appear, don't order.

2. Look for VIPPS or state-specific seals

The Verified Internet Pharmacy Practice Sites program (VIPPS) is a voluntary accreditation for online pharmacies. The National Association of Boards of Pharmacy runs it. A VIPPS seal means the pharmacy has passed a rigorous inspection. State licensing seals work the same way at state level.

3. Check for a licensed pharmacist on staff

Real online pharmacies employ licensed pharmacists. Their names and credentials should be visible on the website or available if you ask. If you can't find this information, that's a red flag.

4. Require a valid prescription

Any pharmacy that sells prescription medication without asking for a prescription from your doctor is illegal. Period. If they offer to connect you with an online doctor for a quick consultation that feels rushed, that's a sign the operation isn't sound.

5. Check contact information exists

Legitimate pharmacies have a working phone number and physical address. Call it. If no one picks up or the number is disconnected, walk away.

Red flags that mean stop

• Prices that seem too cheap to be real (they probably are)
• No prescription required for prescription drugs
• No licensed pharmacist available to answer questions
• Aggressive marketing or unsolicited emails
• No physical address or phone number
• Sells controlled substances without proper verification
• Website has spelling errors or looks unprofessional

If you're unsure, your local pharmacy can tell you whether an online pharmacy is legitimate. It costs nothing to ask.

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