Online Hair Loss Treatment: Hims vs Keeps

Compare telehealth options for hair loss treatment. See how Hims and Keeps stack up on medication access, cost and convenience.

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Online Hair Loss Treatment: Hims vs Keeps

Telehealth has changed how people access hair loss medication. Hims and Keeps are the two biggest names in the space, but they're not your only options.

What Sets Them Apart

Both services connect you with clinicians who can prescribe medications like finasteride and minoxidil. The real differences show up in pricing, how fast you get your medication, and what happens after your first prescription.

Hims operates as a broader telehealth platform with hair loss as one service among many. Keeps focuses specifically on hair loss treatment, which shapes their entire experience from sign up to ongoing care.

Cost Matters

Neither service charges for the consultation itself, but medication prices vary. You're paying for the medication and the service that connects you to a prescriber. Some people find one platform's pricing works better with their insurance or preferred pharmacy.

Speed and Delivery

Both can get medication to you within days in most cases. Keeps often ships from their own pharmacy. Hims can send prescriptions to your local pharmacy or use their mail service. This flexibility matters if you have a preferred pharmacy or want to check prices before filling.

The Catch

Telehealth services can't diagnose hair loss. A clinician will review what you tell them and any photos you provide, but they can't examine your scalp in person. If your hair loss has an unusual cause, you might need a dermatology visit.

Beyond Hims and Keeps

Traditional dermatologists increasingly offer telemedicine consultations. Your regular doctor can also prescribe these medications. GoodRx and similar platforms let you compare prices across pharmacies for the same prescription.

The best choice depends on how much you value convenience versus having a long term relationship with a specific clinician.

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